TIAA reduces client service complexity with digital twin

Onboarding new institutional clients to the non-profit financial services provider's Outsourced Services was a highly complex and manual task, but a digital twin powered by a graph database has helped automate and streamline the process.


Challenger launches new retirement tool

According to Challenger chief executive distribution, product and marketing Angela Murphy, the firm decided to "do more of the heavy lifting", to help time-poor advisers explain the risks retirees face, including educating Australians about the


Digital Sipps replace high risk business at Embark

The self-invested personal pension (Sipp) and small self-administered scheme (Ssas) administrator saw a 13.9 per cent increase in client numbers to reach 3,824, meaning it now operates pensions for about 59,500 savers.


World FinTech Report 2020

FinTech collaboration is even-more essential now for banks to achieve customer-centricity